So we work with watchmakers all over the world, but we cover shipping to anywhere in the world for you. That said, if there are tariffs or duties due, the buyer is responsible for them. So if you're in the US, and you order from a US watchmaker, shipping is free and obviously you won't pay any more duties/taxes, etc. The price you see is the price you pay delivered.
It's really simple. You choose the watch you like and checkout on Time Workshop. We tell the watchmaker you've ordered one of their timepieces, and they ship it to you directly from their workshop.
We've worked with our watchmakers to make shipping as seamless and as fast as possible. If you're ordering from a US watchmaker and you're in the US, you'll get your watch within a day or two. International deliveries generally take 5-7 days. You'll get a link as soon as you order (via email) that allows you to track from store to door.
All brands at Time Workshop have their own warranty policies, you can check them out here.
Just reach out to us here at Time Workshop and we'll handle it all for you. All of our watchmakers have a no hassle returns policy, and we are here to basically make sure you don't have to do anything. That's the beauty of buying through us!
You can reach out to us direct using our contact form or via email at hello@timeowrkshop.com, and we'll help you out (or liaise with the watchmaker if necessary).